Return Policy

We hope you will be satisfied with Your new Pinetime products and love it as much as we do, but if you change your mind you have 15 days to return your goods. Either the products have been sent to you by mistake or you receive a product you did not order, will pay the shipping charge.

Please keep in mind when returning goods:

- The customer will pay all shipping charges related to the return.

- The product has to be unused and the original packaging and tags have to be attached.

- A copy of the original receipt has to be attached.

Returns where above specifications have not been fulfilled will be sent back and related charges will be charged to your account.

How to return:

Send the product along with a copy of the original receipt to the address stated below. You will be reimbursed when the goods have been received and handled, although no more than 15 days after making your return.

Return Address:

Pinetime International Ltd.
Bimbo ut 94.
1022 Budapest

Claims/faulty products

If you receive a damaged or otherwise faulty product you are entitled to exchange the product for a similar one or if no longer available receive a refund for the cost of your purchase. All claims will be processed within 30 days of receiving the faulty product. handles all returns according to Hungarian law.